The Effectiveness of Technology Based Collaborative Training in Optimizing Organizational Decision Making: A Systematic Literature Review
Keywords:
Learning, Decision Making, Collaboration, Technology.Abstract
This study aims to provide a comprehensive understanding of the context and theoretical foundations applied in organizational decision-making, specifically in optimizing technology-based collaborative training. Using the PRISMA systematic review method, this study analyzed 10 empirical articles on learning and decision-making published from 2020 to 2024 from various countries. Each theory applied in these studies is outlined with a brief description and recommendations for a future research agenda. Although various previous studies have produced extensive findings, this review found that most studies focused on the effectiveness of technology-based collaborative training in improving learning and decision-making processes. The reviewed theories, such as Constructivist Learning Theory, Flow Theory, and Markov Decision Process Theory, highlight the importance of collaborative learning, incremental decision-making, and high engagement and motivation in organizational contexts. The results of this study have significant implications for the field of learning and decision-making, which practitioners should seriously consider. These findings are expected to form the basis for policy recommendations that encourage the adoption of innovative and evidence-based learning methods within organizations.
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