The Impact of Work Stress on Employee Performance, Mental Health, and Well Being: A Systematic Literature Review
Keywords:
Job Stress, Employee Performance, Mental Health, Employee Well beingAbstract
Occupational stress is a growing phenomenon due to the complexity of work demands, digitalization, and changes in the organizational environment. It significantly impacts employee performance, mental health, and well-being. Numerous studies have addressed occupational stress from diverse perspectives, but these findings are scattered and not yet comprehensively integrated. Therefore, this study aims to synthesize the development of occupational stress research and identify trends, gaps, and future research agendas. The method used was a Systematic Literature Review (SLR) with reference to the PRISMA 2020 guidelines. Articles were searched through the ScienceDirect and Google Scholar databases, covering publications from 2019–2024. A total of 30 reputable international articles that met the inclusion criteria were systematically and descriptively analyzed and mapped using bibliometric analysis. The study results indicate that occupational stress consistently negatively impacts employee performance and psychological well-being, but under certain conditions can function as eustress that boosts performance. The study also uncovered theoretical, methodological, and contextual gaps. The implications of this study emphasize the importance of a multidimensional approach to occupational stress management and the need to develop longitudinal and contextual research to support employee well-being and productivity.
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